Shaw’s hackers failed, store says
Shaw’s Supermarket announced Friday they discovered computer hackers recently tried to steal customers’ credit and debit card information in New Hampshire and four other New England states.
When asked if the information of any customers in the Monadnock region was hacked, Jeffrey Gulko, a spokesperson for Shaw’s replied, “We have no evidence that any customers were affected.”
In a press release published Friday, the chain said they have found no evidence yet that any cardholder’s data was stolen, or that any illegal purchases were charged to their customers’ credit or debit cards.
Albertsons, Shaw’s parent company, and their IT service provider, SUPERVALU, believe this breach occurred between June 22 and July 17. They said this intrusion into their system could have included hackers trying to obtain the name, account number, expiration date or other numerical information of customers. Social security numbers, birthdates or driver’s license information could not have been accessed or affected, because that information is not collected as part of their payment process.
Shaw’s advised any customers that noticed any unusual or suspicious activity with a card that was used at the supermarket to contact their bank immediately. Shaw’s said it is conducting an investigation.
Beginning Aug. 20, the company also invited any concerned customers to call their customer information hotline at 1-855-865-4449 Monday through Saturday. They also encouraged customers to reach out through Facebook www.facebook.com/shaws or through their website, www.shaws.com.