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New Ipswich

50 years in insurance

Charlie Massin outside his office -- which is in the house he grew up in on Route 119 in Fitzwilliam -- with his dog, Bodhi.

Charlie Massin outside his office -- which is in the house he grew up in on Route 119 in Fitzwilliam -- with his dog, Bodhi.

Charlie Massin, president of The Frank Massin Agency, was seven years old when his father, Frank Massin brought home a new business. He’d just bought an insurance agency which fit neatly in a single cardboard box — all told, about 100 policies including many of the family farms that stretched from Amherst to Hollis.

The farms are long gone, but the Massin agency remains a player in the local independent insurance market. Their office was basic. Frank and his wife, Liz, conducted business in person or on their one black rotary phone, and via the U.S. Postal Service. In 1968, the Massins bought the Fortin Agency in Greenville and kept the name.

In 2010, Charlie Massin moved the Fortin Agency to New Ipswich. The two offices provide service to New Hampshire and Massachusetts clients who still prefer to pay their premiums in person and sit down with an agent to discuss insurance options.

Liz Massin was still working full-time at the agency in 2011, before her death at age 84. Frank Massin had died in 1991. After losing its last founding partner, the agency still had over 100 years of combined experience among it’s agents and customer service representatives.

Charlie Massin and his wife Susan, who is about to retire after 31 years as library director at the Fitzwilliam Town Library, have three grown children and one granddaughter. The 1770 colonial on Route 119, where the insurance offices are, is the oldest standing house in Fitzwilliam.

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