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New Ipswich woman in dispute with post office over delivery

  • After being told mail would no longer be delivered to the cluster boxes, pictured above, provided by the mobile home park where she lived, due to the disrepair they had fallen into, one New Ipswich woman put up her own mail box.

    After being told mail would no longer be delivered to the cluster boxes, pictured above, provided by the mobile home park where she lived, due to the disrepair they had fallen into, one New Ipswich woman put up her own mail box.

  • Representatives from the U.S. Postal Service say Amy Sasner, of New Ipswich, will not be able to receive mail in the box she erected without first consulting the postmaster, after mail service was temporarily discontinued to the cluster mailbox for the mobile home park Sasner resides.

    Representatives from the U.S. Postal Service say Amy Sasner, of New Ipswich, will not be able to receive mail in the box she erected without first consulting the postmaster, after mail service was temporarily discontinued to the cluster mailbox for the mobile home park Sasner resides.

  • After being told mail would no longer be delivered to the cluster boxes, pictured above, provided by the mobile home park where she lived, due to the disrepair they had fallen into, one New Ipswich woman put up her own mail box.
  • Representatives from the U.S. Postal Service say Amy Sasner, of New Ipswich, will not be able to receive mail in the box she erected without first consulting the postmaster, after mail service was temporarily discontinued to the cluster mailbox for the mobile home park Sasner resides.

NEW IPSWICH — One New Ipswich woman says that she just wants to get her mail in her own box. But representatives from the U.S. Post Office say she didn’t follow proper protocol when putting up her mailbox.

On Oct. 29, Amy Sasner, who lives at the Vaillancourt Mobile Home Park in New Ipswich, received notice along with other residents of the park from New Ipswich Post Master Paul Medina that the mailbox structure provided by the mobile home park had fallen into such disrepair that the post office would be discontinuing mail delivery as of Nov. 13.

According to the Oct. 29 notice, the mail boxes have mold, dirt, insects and beehives throughout the structure which violate health and safety regulations, and have structural problems including broken doors, missing or broken locks and the rear doors that the post carrier opens to insert the mail are warped and do not open and close properly.

Not wanting to buy a post office box, Sasner purchased a mailbox, post and stake, spending about $82 to put up her box on Greenbriar Road, between 10 and 15 feet from an already existing mailbox. She contacted the New Ipswich Post Office and arranged for her mail to be delivered there, and sure enough the next day, Nov. 9, she was receiving mail in her new box.

However on Nov. 14, Sasner received a notice from Medina in her box, which requested she contact him about her mail delivery. When Sasner called Medina, she was informed that the postal service had set up a timeline for the boxes to be repaired and agreed to continue delivering to them in the meantime.

Sasner told him she was not interested in getting her mail through her old post box and wanted to continue with the box she had put up herself.

“It was actually more convenient for us to have it there,” she said. “We don’t go to that side of the park except to pick up our mail. It was just so easy to go to Greenbriar Road and then go home. And we spent the money to put it up, and can’t bring it back now.”

Tom Rizzo, the spokesman for Northern New England district of the U.S. Postal Service, said that although the placement of the box might be more convenient for Sasner, it’s placement isn’t convenient for the postal system.

“Customers must obtain authorization from the Post Master before putting up post boxes, so that we can continue delivering mail as efficiently as possible,” said Rizzo. “The regulations are set up for efficient delivery for all our customers.”

Sasner will not receive delivery in the mailbox she set up, said Rizzo. If she and the other residents of the mobile home park desire, with the permission of the owner of the mobile home park, they can submit to Medina for consideration a petition to extend the delivery service throughout the park.

Postal routes and delivery means are established between developers and the post office when residences are first constructed, according to Rizzo, and customers can use the established mailbox or apply for a Post Office Box, but they cannot put a mailbox up without consulting the postal service beforehand, he said.

Ashley Saari can be reached at 924-7172 ext. 235 or asaari@ledgertranscript.com. She’s on Twitter at @AshleySaari.

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