New Dunkin’ more visible, says owner

  • The Dunkin’ Donuts store inside the Big Apple has made the move to a standalone building at the corner of routes 202 and 101. STAFF PHOTO BY ASHLEY SAARI

Monadnock Ledger-Transcript
Published: 12/27/2016 7:31:31 AM

While the name on the sign might be nationally recognized, for the Quinns, running a Dunkin’ Donuts is a family affair.

The store opened on Dec. 14, in the former People’s United Bank on the intersection of Route 101 and Grove Street. The franchise is owned by Adam Quinn of Hampstead and his father Michael Quinn. They also own stores in Brady’s Plaza on Concord Street and six others across the state. The Dunkin’ Donuts formerly located at the Big Apple store – about 500 feet west of the new location – was also their franchise, but was shut down to move to its new stand-alone store at the intersection.

The Quinns opened their first store more than 20 years ago, in Hillsborough. Adam Quinn has been involved with the family business since he graduated college, he said in an interview Friday. He has owned the store at the Big Apple for 10 years now, and as part of a franchise agreement with Dunkin’ Donuts. When it was time for a remodel, Quinn took the opportunity to move the store to the bigger, and more visible location across the street.

“I think the best part of the move is the visibility. At Big Apple, we had very little signage and very little visibility. I had people that came in there as late as last year and say, ‘I never knew that you were here.’ People know where the Dunkin’ Donuts is on every corner,” said Quinn. “Now, you can see that Dunkin’ Donuts sign.”

It also comes with some additional challenges —  namely cleaning and maintanence, which the staff, who all moved over from the previous store, have been training in to include with their regular work duties.

Quinn credits his manager, Lorri Powell, with a large part of making the transition a smooth one.

“She oversaw the whole move for me,” said Quinn. “She made sure her team was ready to serve on day one. We were closed for less than a day, which is crazy when you think about it.”

In accordance with the town’s zoning, the new store is brown and beige instead of Dunkin’ Donuts signature colors, and does not have a drive-through lane. 

“The building looks like it belongs in Peterborough but still has the brand recognition. It was a great partnership, I think,” said Quinn.


Monadnock Ledger-Transcript

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