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Jaffrey and Rindge experience mail delays due to staffing shortage

  • The Jaffrey Post Office. Staff photo by Ben Conant—

  • The Jaffrey Post Office has been experiencing mail delays due to a staff shortage. Staff photo by Ashley Saari—

Monadnock Ledger-Transcript
Published: 1/11/2021 4:20:17 PM
Modified: 1/11/2021 4:19:56 PM

Jaffrey and Rindge postal customers continued to experience delays in mail delivery this week, and postal officials are inconsistent in their explanations as to why. 

When contacted, representatives of the Jaffrey and Rindge Post Offices directed the Ledger-Transcript to the United States Post Office Communications Specialist Steve Doherty. Contacted by email, Doherty responded that offices across the country had been struggling with pockets of delays due to historic volume coupled with COVID-19 safety measures.

“The work to continue addressing the volumes of returns now in the stream include such efforts as extending the contract period for many of our seasonal employees, who traditionally end their postal work immediately after Christmas. We continue to flex our resources and move people and assets to where the mail is. We remain committed to delivery of all mail in our custody,” Doherty wrote.

However, when the Ledger-Transcript’s circulation department contacted the Rindge Post Office to inquire about newspaper delivery delays, they were told that the issue was not due to high volume, but due to lack of staffing at the Jaffrey Post Office.

Follow up requests for additional information at the Jaffrey Post Office and when mail deliveries are expected to resume, or if the staffing situation was due to a COVID-19 quarantine were not answered by press time Monday.

At least three mail routes in the Jaffrey area that had not received any mail deliveries from Jan. 2 through Jan. 8.

Mail from both Jaffrey and Rindge is held in the Jaffrey Post Office, which could impact deliveries in both towns.

The town of Jaffrey posted on its official Facebook page that the Jaffrey Post Office was working to get the mail sorted and sent out to Jaffrey and Rindge residents, and that high priority is given to medication and employment checks.

“They are short-handed with the sorting process, going in person to the post office will not speed up the process of getting your mail,” the post advised residents. “They thank you for your patience.”


Ashley Saari can be reached at 924-7172 ext. 244 or asaari@ledgertran script.com. She’s on Twitter @AshleySaariMLT.


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